Conflict Management Skills When Dealing with an Angry Public

Interesting post by Harvard Law School concerning conflict management skills when dealing with an angry public. What to do when high-profile negotiations turn nasty! They have a download link on the page for a free report : The New Conflict Management.

https://www.pon.harvard.edu/daily/conflict-resolution/dealing-with-an-angry-public-3/

#mediation #HarvardLawSchool #ConflictManagement